Bank rep to judge defending foreclosure practices, “I’m not here as a human being. I’m here as a representative of Wells Fargo.” (2.1.15 NYT story, “Two Judges Who Get it About Banks.”)
“Setting aside the fact that the judge considered the practices in question illegal, what does it say about an industry when someone thinks that ‘I’m not here as a human being’ is an acceptable defense for how to conduct business? Shocking example of being clueless about the basic requirements for doing business ethically! And especially troubling because Wells Fargo has a better reputation than most. I can just imagine what’s said at other banks!”